3/31/2023 0 Comments Multideck chillers![]() Goods that are delivered faulty or defective are replaced, repaired, refunded or exchanged by us. Please contact us via phone or email and we'll forward your request to the manufacturer's service department as soon as possible. Please read more information about warranty here If you require any assistance, please contact us by phone or email. In the event that we need to make any changes to your order, we'll contact you as soon as possible.Īfter your order has been processed, you will receive the tracking number in a few days and will be able to track your delivery on the courier's website. ![]() Once you've made your purchase, our system will process your order and send you an email to confirm that we have received your details. If there is no one to sign for the item(s) at the arranged time you will be charged a re-delivery fee. For large item(s) our freight team will contact you to make a booking for a delivery time. Delivery hours are between 9 am and 5 pm (weekdays only). If you require In-Store Delivery, please complete this form.ĭo I have to be at the premises when I receive my order?įor large items yes, you or someone else needs to be at the address that you provided when the delivery arrives. Standard deliveries are to the ground level. We offer Kerbside Drop-off (Door-to-Door) deliveries. Delivery prices and times for these items will be discussed for confirmation with the customer after an order has been placed.įor a question about a specific order, please call us at 1300-885-693 or email at very rare occasions such as unexpected delays to the dispatch, we will contact you to advise.
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